Support
Help centre
Answers to the common questions. Still stuck? Email support@inovageo.shop or use the contact form.
Getting started
- Write a brief in plain language — type, scale, climate, terrain and what it's for.
- Pick a map style or let Terraglyph choose one from your brief.
- Generate to get a structured brief, six assets and a flythrough plan.
- Export a World Kit (JSON) with your brief, asset references and video plan.
Subscriptions & billing
- Scout is free; Cartographer and Worldsmith are paid USD subscriptions.
- Monthly world allowances reset each cycle and do not roll over.
- Manage or cancel your subscription anytime from the customer portal.
- Payments are processed by Stripe; we never see your full card number.
Exports & licensing
- Paid plans export high-resolution assets without a watermark.
- Commercial use for your own novels, games and publications is covered in the Content License.
- Uploaded sketches remain yours; we only process them to generate your world.
Still need a hand?
Our team replies by email, usually within one business day.